TicketCo TV

How it works

Please select how you would like to view the stream

In a browser Apple TV Android TV Fire TV

TicketCo TV

How it works

Please select how you would like to view the stream

In a browser
Apple TV
Android TV
Fire TV

Having issues? Please check our FAQ or contact support.

In a web browser


TicketCo TV can be streamed on a phone, mobile or tablet using your web browser.

  • Open the e-mail you received after the purchase, and click the ‘Play’ button (‘A’). This will open a new tab where the event will start.

You can also got to www.ticketco.events/stream, and type the reference code in the field (marked with (1) and (2) in the image below). Click ‘done’, and you will be taken to the correct stream.

Google Chromecast


If you have a Google Chromecast (2nd generation or newer) connected to your TV, this can also be used to stream the event. Follow the instructions for viewing in a web browser, and click the ‘Chromecast icon’ in the video player.

On Apple TV or Android TV

1. Download TicketCo TV

  • Open the ‘App Store’ on your Apple TV, or ‘Google Play Store’ on your Android TV.
  • Navigate to the search field. Search for ‘TicketCo TV’. Download and open the app.

2. Add your reference code

  • Once the app is open, you will be asked to add the reference code from your ticket (in the ticket ID field). Your reference code / ticket ID is five letters marked with ‘1’ in the image below. Then click ‘done’.

3. That’s it!

  • After confirming your reference code you’ll be redirected to the event. Enjoy!

On Amazon Fire TV

1. Download TicketCo TV

  • Navigate to the search field.
  • Search for ‘TicketCo TV’. Download and open the app.

2. Add your reference code

  • Once the app is open, you will be asked to add the reference code from your ticket (in the ticket ID field). Your reference code is five letters marked with ‘1’ in the image below. Then click ‘done’.

3. That’s it!

  • After confirming your reference code you’ll be redirected to the event. Enjoy!

Is something not working? Please contact support. 

FAQ

I’ve lost my email
Check your junk mail. If you still can’t find it, go to TicketCo page and use the FIND MY PURCHASED TICKET box.

I can’t see the TicketCo Icon in the email
Add Ticket Co to your safe senders list, or click the link at the top of the email download all images.

The live stream page is not loading
Refresh your browser and try again or try a different browser.

I can just see countdown
This is the countdown to the stream starts.

I’ve logged in but the picture seems frozen
You need to hit the little play icon.

It is time but the show has not yet started
The organizer can be experiencing technical difficulties. Please try refreshing the page. In most cases the organizer will display an emergency technical issue message that will be visible instead of the streaming.

The quality is poor
This most likely indicates that the player has reduced quality due to poor network connection. You can manually force it using controls inside the player. If you are still experiencing issues, try changing the browser and disconnecting other devices from the network.

© 2020 TicketCo