Traditionally, sports fans have purchased tickets for individual matches. This can be inconvenient and expensive, especially for fans who want to attend multiple matches. Subscription models offer a more convenient and affordable option for fans, while also providing clubs with a number of benefits.
Benefits for Sports Clubs:
Increased attendance: Subscription models can help clubs to increase attendance by making it easier and more affordable for fans to attend matches.
Stronger fan bases: Subscriptions can help clubs to build stronger relationships with their fans by providing them with a more personalised experience. For example, clubs can offer exclusive benefits to subscribers, such as early access to tickets, discounts on merchandise, and behind-the-scenes content.
More sustainable revenue streams: Subscriptions provide clubs with a more sustainable and predictable revenue stream. This is because clubs can count on a regular income from subscribers, regardless of how many tickets they sell for individual matches.
If you're thinking about implementing a subscription model for your football club, here are a few tips:
Offer a variety of subscription options. Give fans the option to choose from different subscription lengths, price points, and benefits packages. This will allow you to appeal to a wider range of fans.
User friendly subscription management. Allow fans to easily update their payment information, change their subscription plan, or cancel their subscription at any time. This will give fans the flexibility they need and encourage them to keep their subscriptions.
Remember to reward loyalty. Offer subscribers exclusive discounts and promotions to encourage them to renew their subscriptions. You could also offer a rewards program where subscribers earn points for attending matches, purchasing merchandise, and other activities. This will show your fans that you value their support and help to build stronger relationships with them.
By following these tips, you can implement a winning subscription strategy that will help you to boost fan engagement, drive ticket sales, and build a more sustainable future for your football club.
Additional tips:
Personalise the experience. Make fans feel like valued members of your club by offering them personalised benefits and experiences. For example, you could send subscribers birthday messages, invite them to exclusive events, or give them early access to new merchandise.
Partner with other businesses. Offer your subscribers exclusive discounts and benefits from other businesses in your local community. This will add value to your subscription offering and make it even more attractive to fans.
Continuously evolve and improve. The subscription landscape is constantly changing, so it's important to continuously evolve and improve your offerings to meet the needs of your fans. For example, you could offer new subscription options, add new benefits, or partner with new businesses.
By following these tips, you can create a subscription strategy that will help you to achieve your business goals and create a better experience for your fans.
Want to dig deeper into season ticket subscription strategies? In the webinar Why Norwegian football has increased its ticket sales and how clubs can copy their success we're doing just that. In this webinar Thomas Torjusen, Head of Media, Technology and Chief Digital Officer at the Norwegian Professional Football League (NPFL), will take us through what he and his organisation together with the clubs have done to achieve record numbers across the league.