How has stadium access control evolved from paper tickets to cutting-edge digital solutions?
In this episode of Don't Forget Your Tickets, recorded live at Emirates Stadium, Kevin Dixon (HID Global) takes us inside the world of venue security and fan experience, drawing from his work at FIFA World Cups, UEFA competitions, and major sporting events. He shares how the transition from barcodes to NFC technology has reduced queues, enhanced security, and improved fan experience.
Beyond technology, Kevin reflects on his own football career, adding a personal touch to the conversation. We also explore:
- The future of venue access – Can UHF and NFC ticketing create seamless, encrypted, non-transferable tickets?
- Balancing security & speed – How clubs can optimize access without compromising fan experience.
- The power of data – How innovative strategies like Brentford FC’s “yellow card” scheme are shaping stadium atmospheres.
- Facial recognition & cross-industry tech – Will these innovations redefine stadium entry?
Join us as we discuss the next phase of sports venue technology and how clubs can stay ahead of evolving fan expectations.
This Live Special episode of Don't Forget Your Tickets was recorded at the Don't Forget Your Tickets conference at Emirates Stadium, January 23rd 2025, as the sixth out of 12 on-stage interviews that day. Kevin Dixon was interviewed by Alex Eagle.
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